Posted 14 March, 2019
Customer Service Advisor
Page Personnel
Birmingham, UK
Full Time
200001900040
Reference: 13996878
The key responsibilities of the Customer Service Advisor are:
First point of contact for customers and clients
Administration duties
Dealing with...
The key responsibilities of the Customer Service Advisor are:
- First point of contact for customers and clients
- Administration duties
- Dealing with queries and enquiries Resolution via phone call and email follow up Order processing.
- Order investigation
- Provide outstanding service to clients; understanding queries and finding the right solutions
- Working towards KIP targets
- Having the ability to use multi-systems (Calls, Live Chat, Emails)
- Taking ownership of any customer complaints
- Great telephone manner
- Excellent communication skills
- Ability to deal with high volume and a fast paced environment
- Ability to deal with customers and clients in a professional and calm manner
- High attention to detail
- Excellent IT literacy skills (MS office suite).
- Good prioritisation skills with the ability to flourish in a fast-paced environment.
- Competitive salary
- Company perks and benefits
This listing expired on 12 Apr. Applications are no longer accepted.
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