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Posted 14 March, 2019

Customer Service Advisor

Page Personnel
Birmingham, UK Full Time
200001900040
Reference: 13996878

The key responsibilities of the Customer Service Advisor are: First point of contact for customers and clients Administration duties Dealing with...

The key responsibilities of the Customer Service Advisor are:

  • First point of contact for customers and clients
  • Administration duties
  • Dealing with queries and enquiries Resolution via phone call and email follow up Order processing.
  • Order investigation
  • Provide outstanding service to clients; understanding queries and finding the right solutions
  • Working towards KIP targets
  • Having the ability to use multi-systems (Calls, Live Chat, Emails)
  • Taking ownership of any customer complaints
Permanent Opportunity in Birmingham Competitve salary package The successful Customer Service Advisor will have:
  • Great telephone manner
  • Excellent communication skills
  • Ability to deal with high volume and a fast paced environment
  • Ability to deal with customers and clients in a professional and calm manner
  • High attention to detail
  • Excellent IT literacy skills (MS office suite).
  • Good prioritisation skills with the ability to flourish in a fast-paced environment.
Our client is a well-established business based in Birmingham with an exciting work environment. They are looking for a Customer Service Advisor to join their team immediately.The Customer Service Advisor will receive
  • Competitive salary
  • Company perks and benefits

This listing expired on 12 Apr. Applications are no longer accepted.

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